If you have questions about tickets or your order please contact Worcester Railers HC at:
DCU Center – Door 22
105 Commercial St.
Worcester, MA 01608
Our customer information obtained in this site is strictly for our own customer service use. We will not sell or release your personal information to any outside person or company.
Railers HC is not responsible for any merchandise bought from the website, as it is done through a third party. Please contact Northeast Promotion & Apparel at 978-840-1813 for questions and concerns regarding merchandise. Any tickets purchased for Railers HC home games will be made available for pickup at the DCU Center Box Office, or emailed upon request. Tickets will not be made available for physical shipping.
Merchandise orders are done from a third party. Please contact Northeast Promotion & Apparel at 978-840-1813 for any merchandise returns done through railershc.com. Once game tickets are purchased, refunds are not available unless a game is cancelled. Should a game be cancelled for any reason, please contact the Railers HC offices at 508-365-1750 for information on how to obtain a refund.